{"id":177,"date":"2017-11-18T11:36:45","date_gmt":"2017-11-18T11:36:45","guid":{"rendered":"http:\/\/www.faf.pt\/missao-e-politica-da-qualidade\/"},"modified":"2023-04-20T17:00:55","modified_gmt":"2023-04-20T17:00:55","slug":"mission-and-objectives","status":"publish","type":"page","link":"https:\/\/www.faf.pt\/en\/mission-and-objectives\/","title":{"rendered":"Mission and Objectives"},"content":{"rendered":"<p>Based on its structural values, FAF\u2019s mission is an efficient and flexible quality service, so that each customer may focus on its business.<\/p>\n<p><strong>Quality <\/strong>\u2013 of the products and services.<br \/>\n<strong>Efficiency <\/strong>\u2013 in customer service, stock availability and diversity and prompt delivery of products.<br \/>\n<strong>Flexibility <\/strong>\u2013 we are constantly looking for solutions to meet the needs of each customer.<br \/>\n<strong>Compromise<\/strong> \u2013 with customers, collaborators and partners.<\/p>\n<h2>Quality Policy<\/h2>\n<p>The board of <strong>FAF \u2013 Produtos Sider\u00fargicos S.A.<\/strong> is committed to manage its organization through an effective Quality Management System. For this purpose, a path of continuous improvement was drawn up, based on principles, objectives and performance standards that are periodically analysed and evaluated.<\/p>\n<p><strong>The company\u2019s goal is to establish itself as a commercially and financially successful company.<\/strong><\/p>\n<p>To acquire it, the company seeks:<\/p>\n<ul>\n<li>Build customer loyalty;<\/li>\n<li>Build loyalty with prestigious suppliers;<\/li>\n<li>Assure the necessary human resources for the proper development of the activity;<\/li>\n<li>Maintain a good relationship with banking institutions;<\/li>\n<li>Adapt product quality to customer requirements;<\/li>\n<li>Promote and ensure compliance with the requirements applicable to the activity (customer specifications, legal requirements and ISO 9001 standard);<\/li>\n<li>Periodically monitor and review compliance with the objectives and indicators from the quality management system, developing a culture of continuous improvement of the company\u2019s processes, products and services.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Based on its structural values, FAF\u2019s mission is an efficient and flexible quality service, so that each customer may focus on its business. Quality \u2013 of the products and services. Efficiency \u2013 in customer service, stock availability and diversity and prompt delivery of products. Flexibility \u2013 we are constantly looking for solutions to meet the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/pages\/177"}],"collection":[{"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":5,"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":1093,"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/1093"}],"wp:attachment":[{"href":"https:\/\/www.faf.pt\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}