Based on its structural values, FAF’s mission is an efficient and flexible quality service, so that each customer may focus on its business.
Quality – of the products and services.
Efficiency – in customer service, stock availability and diversity and prompt delivery of products.
Flexibility – we are constantly looking for solutions to meet the needs of each customer.
Compromise – with customers, collaborators and partners.
The objective of the Organisation is to be established as a successful company, commercially and financially.
To attain it the company seeks to:
- Maintain customers
- Maintain recognised quality suppliers
- Ensure a human resources team that is strong and motivated to a good performance in its activity
- Promote the continuous improvement of its products, services and processes
- Adjust the quality of its products to customers’ demands
- Ensure compliance with requirements that apply applicable to the activity
- Monitor and review periodically compliance with Quality Management System objectives and indicators