Grupo FAF - Produtos Siderúrgicos

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Mission and Objectives

Based on its structural values, FAF’s mission is an efficient and flexible quality service, so that each customer may focus on its business.

Quality – of the products and services.
Efficiency – in customer service, stock availability and diversity and prompt delivery of products.
Flexibility – we are constantly looking for solutions to meet the needs of each customer.
Compromise – with customers, collaborators and partners.

Quality Policy

The objective of the Organisation is to be established as a successful company, commercially and financially.
To attain it the company seeks to:

  • Maintain customers
  • Maintain recognised quality suppliers
  • Ensure a human resources team that is strong and motivated to a good performance in its activity
  • Promote the continuous improvement of its products, services and processes
  • Adjust the quality of its products to customers’ demands
  • Ensure compliance with requirements that apply applicable to the activity
  • Monitor and review periodically compliance with Quality Management System objectives and indicators